Services

Importance of Intelligent Virtual Agents in Contact Centers
The COVID-19 pandemic introduced changes in the way organizations do business. The remote experience most companies have...
Cynthia Meinke, Senior Account Executive
27 Jan, 2021
New Era’s VNOC Services: Always-On, Always-Ready 24/7
You are sitting at your desk, feeling stressed trying to accommodate a remote work environment during the middle of a pa...
Paul Schneider, VP of Operations - PA
16 Nov, 2020
Benefits Of A Managed IT Services Model
While we are all aware of the constant evolution of technology, sometimes we don’t stop to think about how we can take...
Jeff Forsyth, COO - NH
30 Oct, 2020
New Era Technology Ranks No. 1526 on the 2020 Inc. 5000 List
New Era Technology Ranks No. 1526 on the 2020 Inc. 5000 List of America’s Fastest-Growing Private Companies  New Era ...
Brittany Burke, Corporate Communications Manager
13 Aug, 2020
Disaster Recovery as a Service vs. Backup as a Service: What You Need to Kn...
Downtime caused by a data breach or a natural disaster can be detrimental to your business. According to Gartner, downti...
Joe Gillis, Global Business Development Director
30 Aug, 2018
New Era Technology Ranks No. 2147 on the 2022 Inc. 5000 List of America’s F...
New Era Technology Ranks No. 2147 on the 2022 Inc. 5000 List of America’s Fastest-Growing Private Companies New Era Te...
Brittany Burke, Corporate Communications Manager
22 Aug, 2022