Unlock Global ICT Expertise, Delivered with Local Support: Elevate Your Tech Experience with New Era

No more ICT worries. Leave it with us or lean on us for extra support.

Our comprehensive approach to managing your IT infrastructure and systems ensures that your business can focus on growth and success.

As leading global ICT experts, we understand that technology is vital to business productivity and efficiency. Our tailored service offerings ensure that businesses can focus on growth and success while we take care of managing all aspects of IT and technology.

We offer a range of services, including IT managed services, cloud, security, unified communications, and technology procurement, to help businesses streamline workflows, and make your operations more efficient.

Why choose New Era as your IT provider?

  • Strategic Partnership: Elevate your business with a trusted technology partner. Our team works seamlessly alongside your senior leadership, ensuring that your technology aligns with your strategic goals.

  • Tailored Solutions: We recognise that every business is unique. Our Managed Services are crafted to suit the specific needs of all business sizes, providing tailored solutions for optimal performance.

  • Proactive Problem Solving: Stay ahead of the curve with our proactive approach to technology management. We identify and resolve issues before they impact your operations, ensuring uninterrupted business flow.

  • Cost-Effective Innovation: Experience the benefits of state-of-the-art technology without breaking the bank. Our cost-effective solutions empower your business to thrive in the competitive corporate landscape.

  • Remote and Onsite Support: Your business never sleeps, and so you need to ensure you have support when you need it. Our comprehensive support ensures that you can focus on what you do best while we handle the intricacies of your technology infrastructure.


New Era Technology Services

Achieve Peace of Mind with New Era as your Technology Partner

Remote Support

Improve the efficiency and performance of your network technology infrastructure with one of several available service level agreements. Our team is available as you need it for remote support.

onsite IT support

On-Site Support

Extend your in-house technology team and cover skills gaps on a short or long term basis with on-site support. New Era’s on-site support services provide a cost-effective strategy that results in faster scalability for your business, without compromising your high standards of quality and reliability. We can support your growth initiatives with specialised skill sets on a project basis or by managing day-to-day operations.


IT Managed Services

Improve the efficiency and performance of your network technology infrastructure with one of several available service level agreements. Our team will work with you to determine the breadth of service and level of support you require.

Managed Security Services

Secure and manage a multitude of devices, reduce operational costs, and simplify the complexities associated with security solutions. New Era provides security solutions as a managed service, including firewalls, anti-virus, data encryption, back-up and disaster recovery.  


Managed Voice Solutions

New Era’s managed telephony solutions enable users to seamlessly place and receive calls, in and outside of their organisation, from any phone or device in the world. 


Guidance and Advice

As part of our managed service agreements, we are your IT consultants. We give you the guidance you need including system reviews, issue or improvement identification, and strategic plan development to improve your technology infrastructure.

Value added technology support


Our team provide regular reporting as part of the managed services agreement. Gain insights into your IT infrastructure so that you can make smarter decisions for your business operations.

What Our Customers Say

We look at New Era’s support team as part of our Whanau, they understand our needs, respect our values and work within our constraints to deliver the best possible outcomes.


Viscount Primary School

We have built a highly professional and friendly relationship with New Era. Their commitment, support and encouragement to our school has been just awesome. The help desk has always been readily available to assist us when needed and the onsite technicians we have are just amazing.

Principal’s PA

Bay of Islands College

One of the key reasons we like New Era is that they give us good advice, not sales pitches.

Deputy Principal

Aorere College

The tech team from New Era Technology has been absolutely essential for all of our ICT initiatives.


Viscount Primary School

We have a pretty good understanding of the ICT resources we need to support the modern school environment, but we are not specialists by any means. This is why we value New Era’s advice, assistance and handson support. They take care of the daytoday network issues so that wecan focus on our students, teaching and planning for the future.


Viscount Primary School

Initially staff weren’t very happy about surrendering their laptops to New Era so they could be upgraded. But when they returned from break and switched their devices on, I didn’t hear a single complaint …not one!


Pukekohe High School

We trust their (New Era’s) advice…Their team is knowledgeable, Judi is up on the latest technology and their help desk is always responsive. Plus they always provide a range of options with the pros and cons of each.

Operations Manager

Mangere College

New Era Technology has been a tremendous asset as we continue our digital transformation.


Manchester Street School

Lead ICT Teachers, together with New Era IT and Microsoft Educator Mr John Phelps, have mentored colleagues and provided a welldeveloped programme for professional development training on specific aspects of technology for the last three years.

Director ICT

De La Salle College

One of the key reasons we like New Era is that they give us good advice, not sales pitches.

Deputy Principal

Aorere College

New Era’s full-time on-site system support specialist backs upour almost full time (30 hours a week) in-house technician. Their skills are complementary. New Era’s specialist takes care of the more complex issues that need immediate attention and works closely with staff to ensure that they are using the technology to its maximum benefit. This gives our own in-house technician the opportunity to manage many of the routine buttime-consuming tasks – such as adding and deleting users, patches, configuring PCs and laptops, etc.

Deputy Principal

Aorere College

Request a Free Consultation

Fill out the form to request a free consultation with one of our IT experts and discover how your business’s IT infrastructure can be improved.