Manage, monitor, control and automate your entire Microsoft Teams Video Collaboration deployment.

Our expertise is making our customers’ Microsoft Teams strategy more reliable, more cost-effective and more flexible.

the Power
of C3

to manage your
Microsoft Teams Rooms

C3 powers New Era’s Managed Service for Microsoft Teams Rooms by giving an unparalleled view of your entire Teams Rooms ecosystem. It eradicates meeting room downtime giving you maximum ROI on your Teams Rooms investment.
  • Proactive monitoring of all rooms and endpoints
  • Enhanced remote management
  • Remote fault detection and resolution
  • 24/7 global support

How do we enhance your Microsoft Teams Strategy?

  • We will help you integrate with existing or complex meeting spaces.
  • We manage and support all the equipment in the room, including supporting AV components.
  • We enable you to run meetings that are required on platforms other than MS teams.

What we offer

Our Managed Service for Microsoft Teams enables organisations to enjoy the full benefits of their video communications technology, with increased reliability, flexibility, and cost efficiencies.

With behind-the-scenes management, monitoring, and performance optimisation, we ensure the best possible video collaboration experience as well as providing maximum up-time for your Microsoft Teams video conferencing system and devices.

AV design and implementation

Our team of AV design experts will work with you to create a fully immersive Microsoft Teams’ Room experience.

Managed services

Complete management and monitoring of your entire Microsoft Teams estate, which enables you to offer your users:

  • Optimum user experience
  • Maximum performance and up-time
  • Increased efficiencies and meeting reliability
  • Reduced costs


Contact one of our expert collaboration technicians to find out more.

Contact one of our knowledgeable advisers to learn more about options and benefits.

Benefits of Working with New Era

Collaboration via Video Conferencing

Hybrid Working

Implementation of vendor-agnostic solutions and services to support users from any location and any device.



Delivery of global collaboration services. Strategy definition and implementation for unified global standards and the ‘digital workplace’.

video conferencing managed service and support

Increase Business Efficiencies

Increased reliability and service standards with reduced operational costs. Simplified self-service and reduced on-site IT support requirements.

remote support

Remote Management

Management of multi-vendor collaboration technology plus lifecycle management and support of meeting space technology.


New Era Deploying Microsoft Teams Rooms

5 Challenges of Deploying Microsoft Teams Rooms

We spoke with Eric Bixler, New Era’s National Director of AV Solutions to talk about how our customers are currently deploying Microsoft Teams Rooms to support their hybrid working strategies.

New Era NZ Zespri AV

Collaboration for Meeting and Boardrooms at Zespri International

The frequency of shareholder, supplier and external client video conferencing meetings required a high calibre of audio to facilitate excellent communication.

New Era NZ Vodafone AV

Integrating Vodafone’s AV and UC Environment

New Era Technology worked to bring to life Vodafone’s vision of a wireless-enabled, voice and video aware, and simple yet intuitive user interfaced building.