School IT Services

IT Support and Managed IT Services

 

Managed IT Services for Schools

Enable the best possible teaching and learning with specialised IT services for primary and secondary schools.

New Era Technology has tried and tested managed IT services for schools and education-related organisations.

Our services not only make sense from an efficiency point of view but are focused on supporting next-generation learning.

New Era’s Managed IT Support at a Glance

  • 1200+ managed services customers
  • 1956+ servers proactively monitored
  • 1.7m+ issues resolved
  • 150+ qualified technicians

What Our Customers Say

We look at New Era’s support team as part of our Whanau, they understand our needs, respect our values and work within our constraints to deliver the best possible outcomes.

Principal

Viscount Primary School

We have built a highly professional and friendly relationship with New Era. Their commitment, support and encouragement to our school has been just awesome. The help desk has always been readily available to assist us when needed and the onsite technicians we have are just amazing.

Principal’s PA

Bay of Islands College

One of the key reasons we like New Era is that they give us good advice, not sales pitches.

Deputy Principal

Aorere College

The tech team from New Era Technology has been absolutely essential for all of our ICT initiatives.

Principal

Viscount Primary School

We have a pretty good understanding of the ICT resources we need to support the modern school environment, but we are not specialists by any means. This is why we value New Era’s advice, assistance and handson support. They take care of the daytoday network issues so that wecan focus on our students, teaching and planning for the future.

Teacher

Viscount Primary School

Initially staff weren’t very happy about surrendering their laptops to New Era so they could be upgraded. But when they returned from break and switched their devices on, I didn’t hear a single complaint …not one!

Principal

Pukekohe High School

We trust their (New Era’s) advice…Their team is knowledgeable, Judi is up on the latest technology and their help desk is always responsive. Plus they always provide a range of options with the pros and cons of each.

Operations Manager

Mangere College

New Era Technology has been a tremendous asset as we continue our digital transformation.

Principal

Manchester Street School

Lead ICT Teachers, together with New Era IT and Microsoft Educator Mr John Phelps, have mentored colleagues and provided a welldeveloped programme for professional development training on specific aspects of technology for the last three years.

Director ICT

De La Salle College

One of the key reasons we like New Era is that they give us good advice, not sales pitches.

Deputy Principal

Aorere College

New Era’s full-time on-site system support specialist backs upour almost full time (30 hours a week) in-house technician. Their skills are complementary. New Era’s specialist takes care of the more complex issues that need immediate attention and works closely with staff to ensure that they are using the technology to its maximum benefit. This gives our own in-house technician the opportunity to manage many of the routine buttime-consuming tasks – such as adding and deleting users, patches, configuring PCs and laptops, etc.

Deputy Principal

Aorere College

IT Services for Education

A solution for every school

IT Support

  • Fixed Cost ICT Support
  • Project Management
  • ICT Consultancy
  • BYOD Support
  • Helpdesk Support

IT Strategy

  • Cloud Transformation
  • Development Planning
  • ICT Appraisals

Procurement

  • Purchasing
  • AOG Pricing
  • Leasing
  • Finance
  • Warranties & Insurance

PLD

  • Microsoft Teacher Ambassadors
  • Technical Training
  • ICT Leadership
  • Partner Training & Development

Local Knowledge, National Cover

Supporting over 120,000 students and educators, New Era Technology’s experienced team spans the country. 

Budget with confidence

We understand school budgets and offer a fixed price service that’s tailored to the needs of your school. Pay monthly and eliminate surprise costs.

Resources

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Orere School’s Cloud Transformation with New Era

As New Era’s first primary school to move exclusively to cloud services, Orere Point is now a lighthouse school for the Cloud Transformation Project.

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Creating a Connected Environment at St Mary’s College with Microsoft 365

“We chose Microsoft on the strong recommendation of our technology partner, New Era Technology,” says Elena Grant.

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De La Salle College Strengthens Community Bonds with Office 365

We have moved from the blackboard to the whiteboard and now to the screen. The classroom is still the priority, but we have added a whole new dimension to the way we teach.

Take the next step

Explore

Not yet sure which solution would be the best fit? Let us help you explore the available options and find the right solution. 

Assess

Need to understand how a new solution will work in your school’s ICT environment? We’ll assess your current situation and find a solution that works.

Quote

Ready to get started? Request a quote and a member of our team will tailor a solution that works for you at the best possible price. 

Organise a time with an expert

Reach out to our team to chat about your IT support and managed IT service requirements.

Complementary Solution

Our Partners