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Managed Services
Increase the Efficiency of Your IT With A Managed Service Provider
Managed ICT Services For Businesses
Manage your costs and ensure your business operations run smoothly with a New Era Managed Service.
Minimise the pressure on your internal team and leverage our team of engineers and technicians. New Era Technology provides a wide range of services for small, medium and enterprise-sized businesses, allowing you to scale your IT services as needed.
You’ll gain access to experienced support technicians and engineers when you need them, for a fraction of what it would cost to expand your team.
Managed ICT Services for Schools
Enable the best possible teaching and learning with specialised technology services for primary and secondary schools.
New Era Technology has tried and tested managed services for schools and education-related organisations.
Our services not only make sense from an efficiency point of view but are focused on supporting next-generation learning.
We have support options for all types of schools – From small schools that may want support only when required, to large schools that require full-time support.
New Era’s Managed ICT at a Glance
- 1200+ managed services customers
- 1956+ servers proactively monitored
- 1.7m+ issues resolved
- 150+ qualified technicians
What Our Customers Say
New Era Technology Managed Services
Achieve Peace of Mind with New Era as your MSP
Remote Support
Improve the efficiency and performance of your network technology infrastructure with one of several available service level agreements. Our team is available as you need it for remote support.
On-Site Support
Extend your in-house technology team and cover skills gaps on a short or long term basis with on-site support. New Era’s on-site support services provide a cost-effective strategy that results in faster scalability for your business, without compromising your high standards of quality and reliability. We can support your growth initiatives with specialised skill sets on a project basis or by managing day-to-day operations.
IT Managed Services
Improve the efficiency and performance of your network technology infrastructure with one of several available service level agreements. Our team will work with you to determine the breadth of service and level of support you require.
Managed Security Services
Secure and manage a multitude of devices, reduce operational costs, and simplify the complexities associated with security solutions. New Era provides security solutions as a managed service, including firewalls, anti-virus, data encryption, back-up and disaster recovery.
Managed Voice Solutions
New Era’s managed telephony solutions enable users to seamlessly place and receive calls, in and outside of their organisation, from any phone or device in the world.
Unified Communications
Our maintenance overlay service provides holistic coverage to ensure your UC systems remain up and running. This service is designed to supplement manufacturer coverage and maximize uptime through 24/7 monitoring, event alarming and guaranteed onsite support services from New Era’s renowned service team.
Reporting
Our team provide regular reporting as part of the managed services agreement. Gain insights into your IT infrastructure so that you can make smarter decisions for your business operations.
Guidance and Advice
As part of our managed service agreements, we are your IT consultants. We give you the guidance you need including system reviews, issue or improvement identification, and strategic plan development to improve your technology infrastructure.
Take the next step
Explore
Not yet sure which solution would be the best fit? Let us help you explore the available options and find the right solution.
Assess
Need to understand how a new solution will work in your school’s ICT environment? We’ll assess your current situation and find a solution that works.
Quote
Ready to get started? Request a quote and a member of our team will tailor a solution that works for you at the best possible price.
Organise a time with an expert
Reach out to our team to chat about your technology support and managed ICT service requirements.
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