Professional services

New Era operate as a strategic partner, providing you access to our global technical and support specialists. Vendor agnostic, we work closely with your organisation to understand both your business and customer needs, which allows us to design and deliver the best Video Conference experience, without additional burden on your existing teams.

They will provide strategic, architectural, operational, and implementation planning to help you realise your unified communication strategy and achieve your strategic business objectives.

Our life cycle management service will make sure your unified collaboration estate continuously fulfils your needs and provides return on investment helping you manage your total cost of ownership.


Enhance global communications

Improve your organisation’s communication and collaboration across the globe.

Empower your teams to communicate and collaborate easily from anywhere and on any device.

Keep Your Organisation Agile

Enhance organisational flexibility and responsiveness to maintain the competitive edge.

Enable users to access anywhere and arrive from any device.

Create flexible workplaces

Increase accessibility and enable fully supported remote working from anywhere with secure collaboration and communications.

Align your collaboration strategy

Ensure your collaboration toolsets are working towards helping you achieve your wider business objectives.

Other services

Systems integration

Room integration

Managed services

Cloud services

Support services

Managed Videoconferencing, Collaboration and AV partners

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microsoft teams rooms deployment

Planning for a global Microsoft Teams Rooms deployment

In this guide, we will share our insights on what we have learnt from deploying 1,000s of Teams Rooms across the globe.

support for video collaboration

How does live helpdesk improve your video collaboration experience?

A live helpdesk feature is an invaluable asset for businesses that use video collaboration tools, and here is why.

Don’t leave gaps in your AV design and user experience strategy for Microsoft Teams Rooms

We have listed factors in the design and planning phase, which organisations misinterpret, or fail to fully understand when it comes to Microsoft Teams Rooms.

Our accreditations

UKAS management certification
Cyber essentials certified
Cyber essentials certified plus
Crown commercial supplier