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Step into a ‘New Era’ of Business Brilliance with Our Managed Services
No more ICT worries. Leave it with us or lean on us for extra support.
Our comprehensive approach to managing your IT infrastructure and systems ensures that your business can focus on growth and success.
New Era Technology’s managed services focus on providing comprehensive IT support and expertise to businesses of all types. As leading global ICT experts, we understand that technology is vital to business productivity and efficiency. Our tailored managed ICT service offerings ensure that businesses can focus on growth and success while we take care of managing all aspects of IT and technology.
Why choose New Era as your IT provider?
Strategic Partnership: Elevate your business with a trusted technology partner. Our team works seamlessly alongside your senior leadership, ensuring that your technology aligns with your strategic goals.
Tailored Solutions: We recognise that every business is unique. Our Managed Services are crafted to suit the specific needs of all business sizes, providing tailored solutions for optimal performance.
Proactive Problem Solving: Stay ahead of the curve with our proactive approach to technology management. We identify and resolve issues before they impact your operations, ensuring uninterrupted business flow.
Cost-Effective Innovation: Experience the benefits of state-of-the-art technology without breaking the bank. Our cost-effective solutions empower your business to thrive in the competitive corporate landscape.
Remote and Onsite Support: Your business never sleeps, and so you need to ensure you have support when you need it. Our comprehensive support ensures that you can focus on what you do best while we handle the intricacies of your technology infrastructure.
New Era Technology Managed Services
Achieve Peace of Mind with New Era as your MSP
Remote Support
Improve the efficiency and performance of your network technology infrastructure with one of several available service level agreements. Our team is available as you need it for remote support.
On-Site Support
Extend your in-house technology team and cover skills gaps on a short or long term basis with on-site support. New Era’s on-site support services provide a cost-effective strategy that results in faster scalability for your business, without compromising your high standards of quality and reliability. We can support your growth initiatives with specialised skill sets on a project basis or by managing day-to-day operations.
IT Managed Services
Improve the efficiency and performance of your network technology infrastructure with one of several available service level agreements. Our team will work with you to determine the breadth of service and level of support you require.
Managed Security Services
Secure and manage a multitude of devices, reduce operational costs, and simplify the complexities associated with security solutions. New Era provides security solutions as a managed service, including firewalls, anti-virus, data encryption, back-up and disaster recovery.
Managed Voice Solutions
New Era’s managed telephony solutions enable users to seamlessly place and receive calls, in and outside of their organisation, from any phone or device in the world.
Guidance and Advice
As part of our managed service agreements, we are your IT consultants. We give you the guidance you need including system reviews, issue or improvement identification, and strategic plan development to improve your technology infrastructure.
Reporting
Our team provide regular reporting as part of the managed services agreement. Gain insights into your IT infrastructure so that you can make smarter decisions for your business operations.
