UC General Terms and Conditions



These terms apply whenever any New Era Technology company provides services of any kind or carries out anything else for New Era Technology business customers or other non-residential customers except where a separate written agreement covers other services we provide;

1.1. In these terms, we have used “we” or “us” for the New Era Technology company providing services for you
1.2. “You” for the customer and “service” or “services” to cover all goods and services of any kind we provide and anything else we do.

Except as otherwise set forth in these Terms and Conditions, these Terms and Conditions may only be modified by a written agreement duly signed by authorized representatives of both parties, and variance from or addition to the provisions of these Terms and Conditions in any order or other written notification will be of no effect.

Any notices required or permitted to be given hereunder shall be in writing (either fax or letter) and effective when received by a party at the address as the receiving party has last notified to the other party by prior written notice.

1.3. In the case of New Era Technology such address, unless otherwise notified in writing, shall be as follows:

New Era Technology
PO Box 7447
Wellesley Street

If any provision of these Terms and Conditions shall be held to be invalid, illegal, or unenforceable, the remaining terms of these Terms and Conditions shall in no way be affected or impaired.

The waiver by either party of a breach of any provision of these Terms and Conditions shall not be construed as a waiver of any subsequent breach.

You may not assign any or all of your rights or obligations under these Terms and Conditions including by purchase, merger or operation of law, without the prior written consent of New Era Technology, which consent shall not be unreasonably withheld.

1.4. Any attempted assignment or transfer in violation of this provision shall be null and void.

1.5. New Era Technology may assign its rights and obligations under these Terms and Conditions without prior written consent or notice.

Save as expressly provided, no term or provision of these Terms and Conditions or a Service Program shall be enforceable by a third party (being any person other than the parties and their permitted successors and assignees).

The Customer acknowledges that New Era Technology has trained personnel who perform Services and has made an investment in such personnel.

1.6. Therefore, at no time during the term of a Service Program or for one year thereafter, will the Customer directly or indirectly either offer employment to or hire any New Era Technology employees who perform Services on behalf of New Era Technology without New Era Technology’s express prior written consent.

In performing the Services, New Era Technology shall be deemed to be an independent contractor and its personnel and representatives shall not act as nor be Customer’s agents or employees.

New Era Technology shall have complete charge and responsibility for personnel employed or engaged by New Era Technology.


2.1. The price for the goods and services will be as quoted in writing by New Era Technology to the customer. In the absence of a written quote, New Era Technology’s standard charge applies.

2.2. All quotes and charges are expressed as exclusive of GST and GST will be payable by the customer in addition to such payment.

2.3. All freight, couriers, travel costs, and any other charges in relation to the service provided will be in addition to the quoted price and will be payable by the customer.

2.4. Where New Era Technology organises services with other businesses on your behalf, an additional fee may apply.

2.5. A payment of 50% of all hardware is to be made at the time of Purchase Order. The balance of the hardware will be invoiced upon equipment delivery.

2.6. Payment for all goods and services must be made by the customer to New Era Technology within 7 days following New Era Technology’s invoice. New Era Technology may at its option issue a monthly interim invoice for work where the delivery of services is over a period exceeding one month.

2.7. New Era Technology reserves the right to request part payment or complete payment upon receipt of the order.

2.8. If the customer fails to make payment on the due date New Era Technology reserves the right to impose a late penalty fee calculated at 8% of the total balance outstanding by the customer.

2.9. Any expenses, disbursements and legal costs incurred by New Era Technology in the enforcement of any rights contained in these terms of trade will be paid by the customer, including any reasonable solicitor’s fees or debt collection agency fees.


These Terms and Conditions may have been translated into various languages for the convenience of New Era Technology’s Customers.

While the translation is correct to the best of New Era Technology’s knowledge, New Era Technology is not responsible or liable in the event of an inaccuracy.

3.1. English is the controlling language of these Terms and Conditions, and any translation has been prepared for you as a courtesy only.

In the event of a conflict between the English-language version of these Terms and Conditions and a version that has been translated into another language, the English-language version of these Terms and Conditions shall control.


Both parties must each keep confidential all information about each other which is, in its nature, or is advised by the other party in writing to be, confidential and which comes into our respective possession.


Neither party is permitted to disclose any confidential information about the other without the prior consent of the other unless:

5.1. That information has become publicly available other than by reason of a party’s breach of confidentiality; or

5.2. Disclosure is required by law; or

5.3. Disclosure is to any other person participating, or potentially participating, in the funding, discounting or assignment of the equipment of this Agreement; or

5.4. Disclosure is required in order to exercise a right or remedy under this Agreement.


You must pay for the services we provide or which are provided by a service provider approved by us for you no matter who uses them. Most charges are payable monthly.

6.1. We may change our charges from time to time.

6.2. Where we increase any charges for any of our services we will provide you with a minimum of 10 working days’ notice or wherever possible one month’s notice of these changes.

6.3. We will tell you about any such changes by emailing or writing to you and by publishing the changes on our website.

We may at any time require you to:

6.4. Satisfy us that you will be able to pay our charges.

6.5. Give us a fair bond, guarantee or other security.


Our bills are based on records.

Please let us know within five days of receipt of invoice if you think there is a mistake in your bill. We will investigate the matter straight away. While we are doing this, you do not need to pay the queried part of the bill by the due date for payment. You must not set-off or deduct any amount in any other circumstances.

If there is no mistake, and

If the due date for payment has already passed:

7.1. You must pay the amount outstanding straight away.

If you do not pay a bill by the due date for payment:

7.2. We may charge you interest on the unpaid amount from that date until you pay it;

7.3. The interest rate will be charged as per current market rate

7.4. You may be required to pay any costs that are incurred by anyone (including agents) in recovering the money you owe or in exercising any other rights;

7.4.1 Including commissions and legal costs on a solicitor and client basis

7.5. We may withhold, suspend or restrict any service we provide for you.


Where you do not meet your responsibilities to us, you must pay any reasonable expenses we incur in collecting any money you owe us or in exercising any of our other legal rights.


We will send bills and other notices to the last address you have given us.

9.1. Please tell us if you change your address.


New Era Technology will not be liable for delay of failure to perform its obligations if the delay is caused by circumstances beyond its control including, but not limited to, acts of God, civil or military authority, civil disturbance, riot, fire, strikes, lockouts or slowdowns, factory or labour conditions, inability to obtain necessary labour, delayed issuance of export control licenses, refusal or revocation of licence, industrial dispute or impossibility of obtaining materials or manufacturing facilities.

In such events New Era Technology may, at its option, cancel the contract wholly or in part or extend the time for the delivery of goods for such period as may be necessary.

New Era Technology shall promptly inform the other party of the event(s), their expected duration and cessation respectively.


These Terms and Conditions shall be governed by the laws of New Zealand.