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Industry news and insight from the New Era Technology team
The benefits of using a single service provider for Direct Routing and Micr...
Direct Routing for Microsoft Teams Rooms is a solution that enables your organisation to connect your Microsoft Teams Ro...
The pros and cons to using Artificial Intelligence in the Contact Center
Artificial Intelligence (AI) is already in place in a large portion of contact centers and is expected to play an import...
Discover the impact VR and AR will have on AV Integration
It’s astonishing to think that the inaugural Oculus Headset was introduced back in 2010, a staggering 13 years ago...
Six common questions on IAM
As an IAM provider, we meet with organisations to help answer any questions they might have on IAM solutions and discuss...
