Managed services

Our intuitive telepresence and video conferencing service management platform is designed to deliver real time meeting management services, reporting and analytics, regardless of infrastructure, device, connectivity or location.

We provide an enhanced 24/7/365 real-time meeting management service including meeting room management, invitations for attendees, and in-call technical support.

Our expertise in these areas combined with our service offerings ensures that we can deliver video conferencing that fits with your business needs.


Dedicated support

Optional support from the dedicated vNOC team or self-service options for swift arrangement of ad hoc meetings.

The vNOC team provide a 24/7/365 real-time meeting management service which includes the full lifecycle of video conference management.

Increase IT efficiencies

Reduce the burden on your internal IT teams as well as minimising support and maintenance costs.

Easy to deploy and no hidden licensing costs, allowing you to achieve an increased ROI on your investment.

Improve user adoption

Allow your complete organisation to meet and collaborate from any location and device.

Achieve an improved user-experience through an easy-to-use platform that works as a complete service, managing the entire scheduling process from start to finish.

Increase reliability

Improve running efficiency, minimise downtime and quickly identify and rectify any issues. 

Our 99.999% uptime guarantee reduces the uncertainty of unfamiliar platforms, hardware faults and connectivity issues, giving your staff confidence to get the most out of their collaboration & conferencing tools.


Other services

Professional services

Systems integration

Room integration

Cloud services

Support services

Managed Videoconferencing, Collaboration and AV partners


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Teacher Helping Female Elementary School Pupils In Computer Class

Lendlease benefit from flexible & secure communication

Lendlease chose New Era for their cloud solution. They utilised New Era’s vNOC conference management services for senior Executives and remote infrastructure

A Parent at Patcham Junior School uses the School Ping App

Should Digital Transformation be a Priority

How we work, connect with our teams, motivate our staff, and collaborate on projects has been changed over 2020

Computer screen showing code for the development of Sir John Leman High Schools website

Adapt and adopt

A panellist at the Slack Frontiers Conference said that “Communication has long been an area of focus, but for many companies during the pandemic, it has been a game changer”

Our accreditations

UKAS management certification
Cyber essentials certified
Cyber essentials certified plus
Crown commercial supplier

About us

New Era Technology's managed services, cloud, collaboration, data networking, security solutions help more than 12,000 worldwide customers adapt to a rapidly changing digital world, increase productivity and enhance learning experiences.


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