Support services
Our support management service offers a comprehensive range of SLA-backed support and maintenance options for all your collaboration needs.
We offer fast and easy access to support through a single point of contact, removing the need to contact separate platform, service and hardware vendors for support. The Service Desk Team are available 24/7/365 via phone, email or video conference, and can perform diagnosis, escalation and recovery.
Our service desk team and engineers are made up of highly qualified and experienced IT professionals, who provide unbeatable support anywhere globally, so your system or hardware down times are kept to a minimum.
Benefits
Reduce system and hardware downtime
With our 24/7 service desk to respond to tickets, and support options that can have an engineer onsite within 24hours or even same day, you can ensure that any issues are quickly identified and fixed.