Australia
Canada
New Zealand
UAE
United States
Professional Services
Professional Services
When you choose New Era’s professional services you gain a team of dedicated consultants and integrators to help implement new technologies, business applications, and policies. Our services are designed to help you maximise existing assets and bridge business gaps with the right resources.
- Consultative approach that considers your organisation’s history, needs, and infrastructure
- Strategies for improved technical infrastructure and operational efficiencies to reduce costs
- Accelerated deployment and integration to realise gains and drive operational efficiencies
- Collaboration across teams to ensure smooth, timely project delivery and integration
Explore
Achieve Business Outcomes with New Era’s Professional Services.
Consulting
Transform your organisation with New Era’s consulting services. Leveraging our deep expertise, we work with you to develop strategies to improve technical infrastructure and operational efficiencies with a technology-agnostic, multi-vendor approach. The result is the accelerated deployment and integration of projects and value delivered across your organisation; from C-Suite executives to engineers on the front line.
Design, Deployment & Integration
Reduce your deployment risks and accelerate the adoption of new technologies with New Era’s professional design, deployment, and integration services. Our architectural approach applies proven best practices, the most effective tools, and solid methodologies assembled from years of successfully delivering complex projects.
Lifecycle Maintenance
New Era’s lifecycle offerings include manufacturer and partner-delivered maintenance products designed to protect your investment, realise the value of a product/solution, ensure compliance requirements are met, and recognise the cost benefits of renewals. We offer 24/7 access to technical support, software updates, same-day hardware replacement, dispatch services, remote monitoring, and proactive troubleshooting.
Programmability & Automation
By leveraging design principles such as open, standards-based, and extensibility, New Era can help your organisation improve service delivery (speed, quality, cost), deploy at scale, and become truly agile. Our programmability and automation services introduce a new paradigm in the way we configure, operate, and monitor networks.
Project Management
New Era’s project management team works closely with you to plan and manage projects and programs from start to finish. Our approach to your requirements is developed and delivered by certified professionals who have deep project management and IT expertise, as well as years of experience using both traditional waterfall and agile project management methodologies.
Technology Assessments
Make strategic and informed technology decisions with New Era’s technology assessments. Our approach builds a depth of knowledge and bespoke analysis that helps you achieve your business outcomes. New Era’s assessments include the identification of known and unknown deficiencies, support of M&A activities, and a thorough review of your security infrastructure.
Workforce and Staff Augmentation
Confidently meet your staffing needs with New Era’s workforce and staff augmentation services. Our thorough evaluation process, guided by our industry-leading team of human resource professionals and engineering experts, ensures that anyone we recommend to you is highly qualified and fully vetted.
Partner with New Era Technology
We deliver solutions that are rooted in collaboration and innovation to provide creative solutions using the best technologies for our customers.
- Diverse portfolio of technology projects with intricate designs and system integration across varied industries
- 120+ engineers and technicians certified by leading technology manufacturers and professional industry organisations, including Cisco, Extreme Networks, AVIXA, Hewlett-Packard Aruba, Avaya, and many others
- Over 25 years of experience in the planning, design, and implementation of complex solutions
- Access to our highly experienced support team and our 24/7 Network Operations Center
Complementary Solutions
Resources
Keep Your Facility Safe & Secure with Visitor Management
Now, more than ever, proper identification and information about an organisations’ visitors is essential and can be deemed critical in the event of an…
Enhancing Your IT Team with IT Staffing Solutions
It is no secret that the cost of an in-house IT team is expensive, but it shouldn’t be seen as too much for the sake of business. To do without it will cost you so much more.
Part 1: 7 ROI Perks from Information Technology Professional Services
Are you looking to stay competitive in this ever-changing business landscape? It’s time to explore how professional services can transform your organisation…
