Introduction
Sir John Leman High School & Sixth Form are a Suffolk based secondary and sixth form school with 1,370 pupils. They have recently moved to a New Era website and love the ease of use it provides as well as the fresh new modern look of their site.
So easy most staff require no training at all
Our websites are so easy to use that most of our customers require little or no training at all. Staff at Sir John Leman certainly agree with this and have found their new site provides the perfect tool to make every day updates and page edits easy and pain-free.
What I like most is how easy it is to edit each page, and the increased options I have when editing pages (for example; hiding a page until it is ready). I have also had lots of feedback from staff about how much more professional it looks and is much more suitable for us.
Seamless and painless onboarding
Our 19+ years education experience and expert support team ensure our customers receive unbeatable service throughout the onboarding of their new website. For some schools it can be a daunting process to roll out a new website. Sir John Leman were supported from initial consultation, throughout the build and through to the launch of their site. We worked with the school to add in some additional features including quicklinks and some custom animation. The school were really impressed with how quickly and efficiently the team implemented their designs and got the site up and running.
‘’I was really skeptical about managing the new website as I have never done anything like this before and thought that I would be snowed under with all the work to do. But from the first initial meeting with New Era right through to launch they managed this brilliantly and we were up and running in just a few weeks’’
Support which doesn’t end there…
All New Era customers benefit from full support at no extra cost. Our support team are always on hand if you need them and happy to help with any aspect of the website build, editing and maintenance.
Sir John Leman received amazing customer service from their website account manager Mike, which is something we pride ourselves on here at New Era. Mike worked closely with the school from building the initial concept right through to the launch, building a strong relationship with them to ensure the project was delivered successfully.
‘’Couldn’t fault them one little bit – I mainly dealt with one person within the team and he was incredibly helpful. I felt like I was asking the silliest of questions but he really helped to reassure me that no question was ever silly! They always responded really quickly by email and booked me in for telephone calls to explain things in more detail which again was super helpful. Great service!!’’
Modern, intuitive and mobile friendly website
Their old website was very outdated and it was difficult to navigate and find information. The New Era website has already received great feedback from everyone involved and staff are extremely happy with the ease of use of the site and the new modern look and feel.
‘’The school governors have fed back to the Head Teacher that the new website is much better to navigate through. Think this is because it is much more visual than the old one.’’
Summary
Although changing website was a daunting prospect for the school, here at New Era we have provided them with the perfect solution to give their old dated site a modern, intuitive makeover. Staff are enthused by how easy the site is to edit and maintain and the service they received from our New Era team is second to none.
“It has been a new and scary experience but with the help of New Era, it has been exciting and enjoyable.”
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