Pinnaca client support

Please use the details below to contact your local support team

North America


  • Toll Free: 1 (866) 897 2505
  • Local Number: 1 (647) 722 8505
  • Video: 411 (or Customer Support from the Directory)




  • China: 800 140 1254
  • Hong Kong: 800 903 401
  • Taiwan: 00 801 127 054
  • Malaysia: + 1 800 814 168
  • Australia: +1800 807 250
  • Video: 411 (or Customer Support from the Directory)


Europe (UK)


  • Freephone: 0800 358 3740
  • Local Number: +44 (0)1753 705 408
  • Video: 411 (or Customer Support from the Directory)


If you have any questions, or trouble finding what you are looking for, please check our FAQs or email 


Keep up to date with all our latest collaboration news

video conferencing

Organisations using three or more VC solutions

Companies of all sizes are embracing the benefits of video conferencing. But this move isn’t as clean cut as overarching figures may suggest. 

A Parent at Patcham Junior School uses the School Ping App

Collaboration – Desktop to room and back again

The popularity of desktop collaboration has been in steady decline thanks in part to the rise of smart devices, mobile working and BYOD

Computer screen showing code for the development of Sir John Leman High Schools website

How to Keep Your Remote Workers and Enterprise Secure

We’ve predicted that forwarding thinking organisations will be supporting remote workers across the globe to get the best talent…

About us

New Era Technology's managed services, cloud, collaboration, data networking, security solutions help more than 20,000 worldwide customers adapt to a rapidly changing digital world, increase productivity and enhance learning experiences.


Stay in touch

Email us to get interesting news and updates delivered to your inbox.

© 2024 New Era Technology  |  Privacy Policy   |  Cookie Policy   |  Modern Slavery Statement