How do we meet the need for secure and flexible hybrid working?

By Sidsel Loyche - 30 Jul, 2021
Collaboration IAM
3 Minutes Read

The whole world as we knew it changed with the pandemic. It affected everything; how we could interact with family and friends outside our own home, how we were allowed to travel, go food shopping and how we could do our jobs. And some things will never be the same again.

Adapting in response to the future of working

We lived through one of those moments that will end up in history books, and we should take the opportunity to make some changes for the better. What we do at work is a small part of it all, yet important. At New Era, we see an opportunity to further embrace and develop collaboration around the globe and open up to new possibilities of learning from each other. Whilst remote working or meeting with people from across the globe might not be new to you, it can be to some of your employees, and doing it all online is an added layer that can seem frustrating or difficult to manage. But the fact is that greater flexibility makes many of us choose to stay at home, even with our workplace back up and running, and so our technology will need to adapt.

What do organisations need to do?

We need to cater for mixed presence in video conferencing for example. We need to make sure that the attendees who join a meeting from their mobile are secure and well connected, whilst being able to tailor for dedicated conferencing rooms where needed. With some participants meeting in person and others joining virtually, we need to ensure that struggles with audio quality, room view, conversation flow, and information sharing are solved.

Collaboration that not only meets but exceeds the needs of the new normal

By providing a full end-to-end service, New Era can help your organisation achieve a collaboration estate that is tailored to your business objectives. Our solutions provide high-quality video communication in full HD, which are flexible and can be scaled to meet changing requirements, irrespective of your chosen platform.

Furthermore, we provide a single point of contact for all your support needs, meaning that you don’t have to worry about finding external installers, consultants, platform operators, hardware suppliers or support services – or added demands on your IT Team. We work closely with our customers with regular service reviews to ensure ongoing success through evolution and growth, and we support you on every step of your collaboration journey. To find out more about our collaboration solutions or to book a consultation, please visit our website.

Security at the forefront of employee access

As the pandemic hit, most of us just wanted to find a quick solution for our employees to continue their work from home, and security was perhaps put aside for the time being. We need to put focus back on security now; otherwise, our newfound ways of hybrid working won’t last long.

At New Era we offer an Identity and Access Management solution that defends proactively​​ to protect your digital estate. Able+ will help you reduce the risk of unauthorised access by using multifactor authentication (MFA) so that a password alone is not sufficient. By detecting suspicious authentication activity and provide Privileged Access Management (PAM) that enforces additional controls and transparency, we are also enabling greater “defence in depth”.

Read more here about IAM and how Able+ can help keep your employees secure; both remote and in the office.


We think that the future workspace holds a place for dedicated collaboration solutions delivered as a manged service so it can easily be changed and adapted to your needs. We believe in a scalable IAM service that too, will change and grow with you – but always keep your employees secure, no matter where they are. We understand the need for easy-to-manage solutions to enable self-service, but also the need for a help-desk that is there when you need it. Most of all we believe in solutions tailored to your needs so you don’t have to pay for something you don’t want. And that is what we are offering. To learn more visit our website or get in touch – we are happy to help!


Author: Sidsel Loyche

ISO-IEC 27001 certification
Cyber essentials
Microsoft partner

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New Era Technology's managed services, cloud, collaboration, data networking, security solutions help more than 20,000 worldwide customers adapt to a rapidly changing digital world, increase productivity and enhance learning experiences.


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