Industry news and insight from the New Era Technology team

How is Artificial Intelligence Revolutionising Customer Service
 Artificial Intelligence (AI) is a powerful tool that is enabling companies to re-shape how they engage with their cust...
Andrea Smith, Executive Director, Software Solutions
3 Oct, 2023
The impact of cloud IAM
Today, a vast range of cloud-hosted products, systems and components can be procured and deployed at the click of a butt...
Josh Howlett
2 Oct, 2023
Aligning IAM with your business
Identity and Access Management (IAM) refers to the policies, procedures, and technologies that help organisations manage...
Josh Howlett
28 Sep, 2023
Transforming video collaboration through the power of Cisco and Microsoft p...
As two tech giants come together to form a strategic partnership in the world of collaboration and communication, what a...
Vicky Hart
7 Sep, 2023
Self-service & Identity and Access Management
The goal of any Identity and Access Management (IAM) solution is maximum automation. However, sometimes human interventi...
Josh Howlett
14 Aug, 2023
Embracing Zero Trust Architecture
As today’s rapidly evolving digital landscape becomes more complex, we need new tools to protect sensitive data and sy...
Josh Howlett
7 Aug, 2023

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New Era Technology's managed services, cloud, collaboration, data networking, security solutions help more than 20,000 worldwide customers adapt to a rapidly changing digital world, increase productivity and enhance learning experiences.


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