New Era become sole provider of AV and virtual collaboration technologies at key US hospital

Summary

A community hospital in Midwest USA built new medical tower to enable staff, healthcare providers and physicians to function at a high level while enhancing care and convenience for patients and family members.

Implementing innovative technologies in the tower and additional technology improvements in
the existing hospital facilities were key to acheiving this.  As a result of positive relationships and successful past projects with the hospital, New Era Technology was selected as the sole provider of audio visual and virtual collaboration technologies at the hospital and its other facilities.

Challenge

To offer integrated collaboration solutions for the new medical tower and various-sized rooms to enhance care and convenience for patients and family members.

Solution

Multiple rooms of various sizes were updated to the hospital network’s new audio/video standards, using Crestron control and Zoom virtual collaboration technologies. This soon led to New Era expanding the relationship to other systems such as IP paging, room scheduling, digital signage, and more.

Outcome

New Era provides ongoing support to the hospital’s IT staff with VNOC remote monitoring, scheduled on-site technical
service as needed, preventative maintenance, and a Priority Support program to keep these new patient-centric systems functioning consistently. This holistic approach to implementing technology in a hospital that operates 24/7/365 ensures a more efficient and automated response for elevated patient care and the best health outcomes.

More info?

For more information on our healthcare solutions, please contact our team.