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Industry news and insight from the New Era Technology team
Identity and access management in Higher Education
A typical university’s identity and access management (IAM) requirements are very different from other similarly sized...
Smart Buildings: Opportunities and Risks
Smart Buildings: Opportunities and Risks Smart Buildings are a increasing specialty in Information Technology (IT), Oper...
The benefits of using a single service provider for Direct Routing and Micr...
Direct Routing for Microsoft Teams Rooms is a solution that enables your organisation to connect your Microsoft Teams Ro...
The pros and cons to using Artificial Intelligence in the Contact Center
Artificial Intelligence (AI) is already in place in a large portion of contact centers and is expected to play an import...
