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Industry news and insight from the New Era Technology team

Embracing Zero Trust Architecture
Embracing Zero Trust Architecture
As today’s rapidly evolving digital landscape becomes more complex, we need new tools to protect sensitive data and sy...
IAM
Josh Howlett
7 Aug, 2023
How to plan and build multipurpose video collaboration spaces
How to plan and build multipurpose video collaboration spaces
Many organisations are investing to enhance their video-enabled spaces, aiming to provide adaptable environments that ca...
Collaboration
Vicky Hart
28 Jul, 2023
Identity and access management in Higher Education
Identity and access management in Higher Education
A typical university’s identity and access management (IAM) requirements are very different from other similarly sized...
IAM
Josh Howlett
12 Jul, 2023
Smart Buildings: Opportunities and Risks
Smart Buildings: Opportunities and Risks
Smart Buildings: Opportunities and Risks Smart Buildings are a increasing specialty in Information Technology (IT), Oper...
Data Networking
Michel Starker, Sr. Project Manager Smart Building Strategies
27 Jun, 2023
The benefits of using a single service provider for Direct Routing and Microsoft Teams Rooms
The benefits of using a single service provider for Direct Routing and Micr...
Direct Routing for Microsoft Teams Rooms is a solution that enables your organisation to connect your Microsoft Teams Ro...
Collaboration & UC
Vicky Hart
12 Jun, 2023
The pros and cons to using Artificial Intelligence in the Contact Center
The pros and cons to using Artificial Intelligence in the Contact Center
Artificial Intelligence (AI) is already in place in a large portion of contact centers and is expected to play an import...
Collaboration & UC
Vicky Hart
6 Jun, 2023

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