Blog

Industry news and insight from the New Era Technology team

The pros and cons to using Artificial Intelligence in the Contact Center
The pros and cons to using Artificial Intelligence in the Contact Center
Artificial Intelligence (AI) is already in place in a large portion of contact centers and is expected to play an import...
Collaboration & UC
Vicky Hart
6 Jun, 2023
Virtual hearings and mediations are here to stay
Virtual hearings and mediations are here to stay
The legal sector is adopting new technologies to automate real life judicial experiences, making them more accessible an...
Collaboration
Vicky Hart
14 Feb, 2022
Empower your workforce to be more productive with self-service
Empower your workforce to be more productive with self-service
In this post, Gaurav Kabra, IAM Practice Lead at Securience discusses the benefits of the self-service feature in Identi...
IAM
Vicky Hart
2 Mar, 2020
Is 5G the Future of Enterprise Internet Failover?
Is 5G the Future of Enterprise Internet Failover?
What is 5G, and how will it affect Enterprise Internet Failover? The future of enterprise internet failover may look dif...
CloudBlu
Sidsel Loyche
20 Nov, 2022
What makes a ‘quality’ remote learning platform for schools?
What makes a ‘quality’ remote learning platform for schools?
If you are researching solutions to enable ‘quality remote learning’ then read on… We have over 15 years’ ex...
Education
Vicky Hart
2 Jul, 2020
Save at least 40% on your IAM solution
Save at least 40% on your IAM solution
You already know that your IAM expenditure is a necessary investment to protect your organisation and make it easy for ...
IAM
Sidsel Loyche
20 Apr, 2022

About us

New Era Technology's managed services, cloud, collaboration, data networking, security solutions help more than 20,000 worldwide customers adapt to a rapidly changing digital world, increase productivity and enhance learning experiences.

 

Quick links

Stay in touch

Email us to get interesting news and updates delivered to your inbox.

SIGN UP

Contact us

03334 559424

 

© 2026 New Era Technology  |  Privacy   |  Cookie Policy   |  Modern Slavery Statement