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Blog
Industry news and insight from the New Era Technology team
Preparing for the perfect parents’ evening
Don’t underestimate the importance of parents evening The first parents’ evening is an important milestone for paren...
The pros and cons to using Artificial Intelligence in the Contact Center
Artificial Intelligence (AI) is already in place in a large portion of contact centers and is expected to play an import...
Enabling user mobility within organisations
An organisation is never static; People are physically mobile, regularly moving between different working environments...
Should Digital Transformation be a Priority in Uncertain Times?
It is difficult to see far into the future right now. How we work, connect with our teams, motivate our staff, and colla...
