Blog

Industry news and insight from the New Era Technology team

Ask the expert – Managing Microsoft Teams as part of the digital workplace
Ask the expert – Managing Microsoft Teams as part of the digital work...
We caught up with Rob Westwood, our Director of Product & Solution Design for New Era’s International Video Collab...
Collaboration
Vicky Hart
6 May, 2022
The pros and cons to using Artificial Intelligence in the Contact Center
The pros and cons to using Artificial Intelligence in the Contact Center
Artificial Intelligence (AI) is already in place in a large portion of contact centers and is expected to play an import...
Collaboration & UC
Vicky Hart
6 Jun, 2023
Aligning IAM with your business
Aligning IAM with your business
Identity and Access Management (IAM) refers to the policies, procedures, and technologies that help organisations manage...
IAM
Josh Howlett
28 Sep, 2023
How important is it to represent your curriculum and values on your website?
How important is it to represent your curriculum and values on your website...
Your website is a window into school brand and ethos It is vitally important that your website effectively represents yo...
Education
Vicky Hart
13 Sep, 2019
Data Security – Prevention Is Better Than Cure
Data Security – Prevention Is Better Than Cure
How confident are you really in your data security? The £120,000 fine imposed upon a UK university last month will sure...
IAM
Vicky Hart
16 Jul, 2018
Embracing Zero Trust Architecture
Embracing Zero Trust Architecture
As today’s rapidly evolving digital landscape becomes more complex, we need new tools to protect sensitive data and sy...
IAM
Josh Howlett
7 Aug, 2023

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